The story is full of examples
of horrifying working conditions in Foxconn's factories that would
never fly here in the United States. Here are some of the more troubling
ones from the Times story:
Foxconn is a 24-hour operation. Employees work six days a week,
sometimes in 12-hour shifts. They're on their feet for so long that
their legs begin to swell. There are underage workers. They live in
crowded dorms on the factory's campus. In recent years, there have been
reports of workers leaping from buildings in apparent suicides.
And so on.
The story even describes the gruesome death of one Foxconn worker
after an explosion in a facility that made iPads in Chengdu, China. The
worker's "skin was almost completely burned away" by the blast, the
Times reports. He died a few days later with his family by his side.
Foxconn denies the reports that working conditions are like what the
Times describes. Apple refuses to comment on the record, but a leaked e-mail from CEO Tim Cook to all Apple employees says the company is committed to worker safety and that it takes all those claims very seriously.
So knowing all that, should we be concerned about where our iPhones and other gadgets come from
and how they're made? Or is the human cost so far removed from us here
in the United States that we're willing to look over it in favor of
whatever fancy new touchscreen gadget Apple releases next?
The issue even has some people throwing around the idea of a boycott. One effort, hosted on the website Change.org, has collected more than 145,000 signatures from people calling on Apple to better protect its workers.
While those efforts sound noble, there's no way boycotting Apple gadgets will actually work.
Let's start with why people keep snapping up Apple's iPhones and iPads by the millions each week in the first place.
When it comes to smartphones and tablets, Apple still makes the best
there are. With the iPhone and the iPad, the company set a new standard
that other tech giants such as Google and Microsoft are still struggling
to imitate. Apple can't make them fast enough. On launch days, people
queue up in massive lines so they can be one of the first to get a new
iPhone or iPad.
Even if consumers do know about what it took to make their new
gadget, as many likely do thanks to the widespread reports on working
conditions overseas, it's obviously not enough to keep them from getting
caught up in the fervor of an Apple product launch.
I can't see that ending just because of a new story in The New York Times or a proposed boycott.
But it's not just about the massive popularity of Apple's gadgets that keep people buying. It's the price.
The latest and greatest iPhone model, the 4S, costs $199. iPads start
at $499. One of the biggest reasons Apple can sell its stuff at such
low prices is because they're produced on the cheap in China, sometimes
by sacrificing good working conditions to make it happen. (If you
believe the reports.)
Those cheap production costs are why a lot of the anger comes from
the fact that Apple is a massively profitable company. Right now it has
almost $100 billion sitting in the bank. It could use some of that cash
to put more pressure on Foxconn and others to improve working conditions
overseas.
A successful boycott could force Apple to make those changes, but consumers will have to sacrifice something, too.
In a poll from the Times
that ran with its Foxconn story last week, most consumers thought
companies such as Apple should make products in the U.S. but still
absorb the added manufacturing costs.
In other words, consumers don't want to pay more for iPhones and
iPads than they already do just to ensure factory workers get better
working conditions. It's all about money.
So even if Apple moved production to the U.S. or managed to heavily
invest in China and improve working conditions there, it would likely
result in higher prices for consumers. For a profit-driven company such
as Apple, there's almost no chance it would want to absorb those costs
itself.
Yes, a lot of the heat on this issue has been put on Apple. But keep
in mind it's not alone. Foxconn and similar manufacturers in Asia make
gadgets for several other major consumer brands. It's not like suddenly
switching from the iPhone to another smartphone will improve the lives
of those who make it.
You may feel guilty buying an Apple product, but the problem won't be fixed until all electronics makers change, too.
In the end, consumers would be the ones who have to pay to make
working conditions better for the people who make your iPhone. And it
seems unlikely there are enough of you out there willing to do that.
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